Frequently Asked Questions

You must be 18 years of age or older to visit or use the Site in any manner.
In the event that you are below 18 yrs. of age, you are visiting the site at your own risk and you alone shall be liable for your actions.
By visiting this site or accepting these Terms of Use, you represent and warrant to the Company that you are 18 years of age or older, and that you have the right, authority and capacity to use the Site.
Only genuine account is permitted to publishing the profile & Ads.
Fraudulent activity such as using unauthorized or stolen image, contents will lead to termination of your account. There are no exceptions.

No. There are no additional setup fees on any of our online plans.
Can I change my plan later on?
Absolutely! You can upgrade or downgrade your plan after the expiry of current plan

Paid plans are subject to change from time to time. Users should pay attention to this. However, Bridalpairs tries its best to offer different affordable rate.

Billing of services by Franchise or Agents may vary according to the additional work or any other services they provide to the clients. You can accept or reject the services at your discretion after understanding its service details and service charges first.

Be sure to confirm each and every order before placing it plans that suit the user.
Orders placed in Bridalpairs will not be refunded or canceled after they are placed.
Misplaced or unpaid orders will not qualify for a refund. Be sure to confirm payment & relevant details of each and every service before placing it.
You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason. After a deposit has been completed, there is no way to reverse it. Orders placed will not be refunded or cancelled after they are placed.
If you file a dispute or charge-back against us after a deposit, we reserve the right to terminate all future orders, ban you from our site. We also reserve the right to take away any Services we provided.
You will receive a refund credit to your Bank account if the order is non deliverable due to any cause.

No. This website is strictly for matrimonial purpose only and not a dating website.

No. The user should not provide any image or description that is not genuine, illegal, misleading or inappropriate.The photo and information provided in the user’s profile and ads must be genuine others should not be used. Profile image should be original. No illicit, illegal or misleading information, content, images, video and pornography is allowed in Bridalpairs.com and if it happens, the perpetrator will be responsible for the consequences and damages thereby.
Please do not use more than one profile or duplicate account at the same time or in ads.
Be sure to be honest in all your dealings.

Accuracy of the mobile numbers and contact details, and other information provided by the users are not guaranteed by Bridalpairs.com. It depends upon various aspects such as the change of users, service providers or user ownership transfer etc. We are not responsible for the same and any inconvenience caused by it. Users must directly check the Genuineness of the contents and information provided in Bridalpairs.com.  

Firstly, we apologize for any inconvenience faced due to this.  
Following could be some of the potential reasons why your ad did not go live .
Ban Reason: Duplicate Ad      
Your Ad could be rejected if the title, description or image of your Ad matches with another Ad posted in the same city.
Ban Reason: Suspicious Ad
These are services that we do not allow on Bridalpairs for legal or ethical reasons.    
Ban Reason: Invalid mage & wrong information.
It is important that you post Ads with appropriate images. Make sure that the images are real, clear and of good resolution. Additionally, please note that it should not be a obscene picture or provide wrong informations in ads & profile.
Ban Reason: Duration of the paid plan expired. Renew the paid plan if want to continue the service.
For further assistance please Contact Bridalpairs Customer Service Team.

If you find that you are receiving a notification that your account is banned, this means that you've either breached one of our Posting rules or there is a non-compliant activity as per our Trust and Safety rules relating to your account. Fraudulent activity such as using unauthorized or stolen image, or posting illegal contents will lead to termination of your account. There are no exceptions.
Users in case of Account banned are requested to contact their designated Account Manager.

Yes. If you ever decide that bridalpairs isn’t the best listing platform for your ads, you can simply cancel your account.

Any changes we may make to our terms of use and privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy & terms of use.
bridalpairs.com reserve the right to change these terms of service or ad rates at any time without notice. The payment/refund policy stays in effect in the case of rate changes bridalpairs.com does not guarantee a delivery time for any services. We offer our earliest display for ads or user profile. In this case, we reserve the right to change service if it is not suitable with company Standards and rules.
Waiver of any provision of the Terms will be effective only if in writing and signed by you and Site Owner. Our failure to enforce our rights and remedies available to us with respect your breach of these Terms shall not constitute a waiver of such breach nor of any prior, concurrent, or subsequent breach of the same or any other provision of these Terms.